Frequently Asked Questions

Quickly find out if I've already addressed your query

If you like my artworks as you see them on the website, I assure you that you would like it even more when you receive it in person.
Each artwork image and all related details are carefully reviewed to ensure that their presentation on the website reflects the actual artwork as closely as possible. Additionally, you can click on the paintings in the gallery in order to enlarge the image and read details such as sizes or prices. And you can send any questions that you might have to me, before making your purchase decision.

It's as easy as completing the form in the purchasing section and tell me the artwork or artworks you would like to order. I will contact you to inform about the final price and other details, then we will agree on other details including the payment method.

Mainly I accept bank transfer directly from your bank to mine. In order to give you the maximum payment flexibility I also accept transactions with Paypal, and if you don't have a PayPal account you get the oportunity of open your own account or pay with your credit card because PayPal accepts all major credit cards and debit cards including, American Express, MasterCard and Visa.

PayPal is the trusted leader in online payments, allowing buyers and businesses to send and receive money online. It is accepted by merchants all over the world. Making purchases or sending money with PayPal is very affordable, safe, easy and fast.

When you pay by bank tranfer you must notify me by e-mail your transfer. When money has being received (it takes 3-7 business days) I will contact you to confirm your order and discuss all details related to purchase and delivery.
When you pay via PayPal they confirm your order at the end of the process. Once I receive the payment confirmation I will proceed with the shipping of your artwork but before I will contact you to confirm your order and discuss all details related to purchase and delivery.

All the shipments of my paintings, national and international, I do in the best conditions of protection of the work for its trip to your location. I always send my artworks in custom crates for best protection and insured by the carrier company. Due to the difference in size and value of each work of art, shipping costs are determined by standard transport services according to the weight and size of each object, so all the prices that appear in my gallery do NOT include taxes, shipping and/or handling. We will have already agreed on these details in previous contacts.

I offer a 7-day money back guarantee as I try to do my best to make sure my clients feel satisfied when they purchase my art. This 7-day return policy makes your purchase at Socrates.Gallery completely risk-free. If for any reason you are not completely satisfied with your purchase, you can return it and get a refund for its value (less shipping and taxes costs) as long as you notify me within seven days of receiving the artwork. The painting or paintings must be returned in the same condition and state in which it was sent. That return notification together with the details thereof must be sent to:  infosocrates.gallery
Once the return of the painting has been effective, you will receive your money back by the same method of payment that you have used.

As an artist I feel very happy and proud when my art is appreciated, so in most cases I consider that if you buy more than one painting or you are a regular customer to offer special prices and discounts.

Yes, to reserve a painting please e-mail me at infosocrates.gallery and tell me which is the painting you would like to reserve for a later order. I can reserve this painting for you but only for a reasonable time.

While I recognize that framing is an important component of display of the artwork I know that the preference regarding frames vary so drastically among different customers that I usually ship paintings unframed in order to avoid future problems or costly transport rates.

No, not at all, above all I am a painter, and although I experiment and master digital image creation, for example this web site, all the artworks exhibited in these galleries have been professionally created by hand by me.

Yes, of course. All artworks presented at my site are 100% originals, signed by me and created by my hands, as stated and confirmed by The Certificate of Authenticity signed by me that I will send attached to the painting.

Copyrights


Sócrates Rízquez, like any artistic creator, retains copyright of his pictures and paintings. Any purchaser of Sócrates Rízquez's work who wishes to reproduce them as prints must negotiate a fee directly with the artist and agreements must be in writing.

Sócrates Rízquez retains the copyright to all the images on this web site. The images must not be reproduced in electronic or printed form without the permission of Sócrates Rízquez. Contact him for permission to display these images. If permission is granted, the image together with a text reference to Sócrates Rízquez should be hypertext linked to this web site.

Any more questions?

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